Terms of Business

DPG plc.
Development Processes Group PLC
Registration Number 2708805

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Registration & acceptance of terms
All registrations for the CIPD programme must be made on the official registration form. This becomes a binding contract when it is signed by the participant. The person who completes the registration form is considered to be the participant. Where a company or organisation is also named, they are also jointly and severally liable with the person who completes the form whether signed by the company or not.

By submitting your enrolment form you agree and confirm that:
(i) You are legally capable of entering into binding contracts
(ii) You are at least 18 years old; and
(iii) You have read and understood the course overview and requirements, any additional fees and exam arrangements.

A binding contract is formed when DPG plc. accepts your registration form to join a
course by sending you confirmation of your place via email.

Charges and Payment
The prices quoted are correct at the date of publication. DPG plc reserves the right to adjust these prices. The company reserves the right to increase or decrease the charges at its absolute discretion.

Sponsoring Employers
On receiving the registration form, an invoice for the full programme fees will be issued by DPG plc and is to be paid within 14 days. If a payment has not been received within 14 days, DPG plc. reserves the right to refuse our services and/or attendance on the chosen course.

Self-funding participants
DPG Financed
For self-funding participants, only, upon prior agreement with DPG plc payment may be made by an initial deposit and a series of fixed instalments. Places are unconfirmed until the requisite deposit has been received.

The remaining course fees must be received by DPG plc. within 14 days of the invoice dates. If payment has not been received within 14 days, we reserve the right to refuse our services and/or attendance on the chosen course.

Third Party Finance
For third party finance participants, only, upon paying your deposit to DPG to secure your place you will then receive your third-party application which must be completed prior to your programme commencing.
You are legally bound by the third-party lender’s terms and conditions.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014 (“Consumer Contracts Regulations”) you may cancel your purchase of a course within a period of fourteen (14) calendar days (“Cancellation Period”) from the date of your invoice date.

Within fourteen (14) days your place can be cancelled with no costs incurred, providing your course has not started, or for online programmes providing you have not logged in to or accessed your online account.

You must provide notice of cancellation in writing by letter or email to the CIPD Sales Manager and it will be acknowledged upon receipt. Your cancellation must be dated and posted to DPG plc, 93 Walkden Road, Manchester, M28 7BQ, or emailed to [email protected] . You must ensure this is done no later than 14 days after receiving the confirmation of your place email from DPG. It is the participant’s responsibility to ensure the cancellation request has been received and noted by DPG plc. Once past the 14-day cooling off period you are legally committed to your place and must make payment whether you attend the programme or not.

Failure to attend & withdrawal
If a participant fails to attend the course or needs to withdraw before the end of the course, for whatever reason, the full course fees are payable, and no refund of any fees will be made.

Guaranteed Pass
As a participant on a DPG’s CIPD Level 3 Programme, DPG plc. guarantees you will pass this qualification within a two-year period of your start date, or DPG will refund your programme fees. In order to qualify for this, you must meet the following conditions:
• You must complete all learning paths within the dates outlined in your programme outline
• You must attend every scheduled webinar and workshop at your booked location
• You must submit all your assessments on or before the dates outlined in your programme timeline.
If you do not meet any of the above criteria the refund guarantee no longer applies.

Outstanding fees
Any outstanding sums that remain unpaid will be forwarded to DPG plc. legal representation. You and/or your employer will be liable to reimburse us for any legal costs incurred to recover any monies due from you to us (including any pre-issue costs).

This agreement may be terminated immediately if the student fails to pay any instalment of the invoice payment or, if applicable, the participant’s employer fails to pay the invoice, in either case within 14 days of the required payment date. On termination any outstanding fees shall be payable in full forthwith.

In order to claim any incentives, you may have been eligible for when booking your programme, please contact [email protected] within 28 days of payment, to claim the offer. If payment is received later than the invoice due date, you are no longer eligible to claim the incentive.

DPG plc reserves the right to change the programme scheduled, facilitators and dates at any time. DPG plc reserves the right to alter any of the content of the programme without prior notice and without liability.

DPG Flexible Workshop Attendance Policy
Should there be any difficulty in attending scheduled workshop events you must notify the CIPD Project Manager to make arrangements to attend one of our other UK wide workshop events. This CIPD’s award policy requires you to attend 100% of the programmes workshops. We recognise that at times, it may be difficult to attend a planned workshop event in your programme. If this occurs we will look to offer you alternative dates/locations and you can change to a different workshop event without charge. All we ask is you request the move at least 7 days before your scheduled workshop date. If you need to move workshops within 7 days of your scheduled workshop event date you can still do so. However, we do make a small admin charge of £50 per workshop. This is to cover our costs for cancelling your place with your original venue at short notice. You will be asked to pay the fee by debit or credit card at the time of the workshop change.

Guaranteed Support
As a participant on a DPG Level 7 Advanced CIPD Programme, DPG guarantees to support you through to successful completion of your Programme as long as you complete within a 4 year timeframe.

This guarantee is subject to you:
Attending all workshops including the mandatory Exam Prep for L7 (not necessarily at the same venue)

  • Sitting the relevant exams as per your programme timeline
  • Submitting all your assessments on or before the dates outlined in your programme timeline.

Assessment Support
DPG Support for your assessments spans the dates outlined in your programme timeline. Dedicated support from your DPG facilitator ceases on the timeline completion date. If you do not meet the criteria for guaranteed support, you will still be able to submit your assessments after this date. These will be marked for you (within 4 years from enrolment).

Joining Instructions
For the Level 7 programme, DPG plc issues joining instructions for your programme 2 weeks prior to start of the programme.