Cookies are small files stored on a user’s computer. They are designed to hold a small amount of data specific to that particular user and website, accessible by the web server or the user’s computer.
This allows the server to deliver a page tailored to a particular user.
We use the following cookies on this website:
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website including making an application for residence and signing up to a residential agreement.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Here is a more detailed view of the cookies we use:
|Cookie||What it is used for||How long it lasts|
|Performance – This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers.||30 minutes after the visitor leaves the website.|
|_fbp||Advertising – This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.||Once the visitor leaves the website.|
|_gcl_au||Advertising – Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.||3 months after the visitor leaves the website.|
|Performance – This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.||By default it is set to expire after 2 years, although this is customisable by website owners.|
|_hjIncludedInSample||Performance – This cookie is associated with web analytics functionality and services from Hot Jar. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.||1 Year after the visitor leaves the website|
|__zlcmid||Functionality – Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits.||2 years after the visitor leaves the website|
Please note that third parties may also implement cookies which we have no control over. These cookies are likely to be analytical/performance cookies or targeting cookies.
If you adjust your browser setting to refuse all cookies (including essential cookies) you may not be able to access all, or parts of, the Website.