About Development Processes Group plc

The following paragraphs should help you to understand a little more about our business and how we would work with you:

Friendly and approachable

You will enjoy doing business with us. Every time you call, our professional and knowledgeable team will always make you feel welcome. You can rest assured that there will always be a friendly voice at the end of the phone willing to listen, deal efficiently with your enquiry and give you the help or advice you need.

Working in partnership with you in a professional and ethical way

We will always act in a way that is totally ethical and professional. Usually we can find a solution to help you and your organisation to grow and become more successful. If we can’t… we will tell you, and if possible, recommend alternatives.

A first class reputation in the marketplace

We have been delivering on our promises to customers for over 15 years. You too can have total confidence in our ability to deliver. Most of our business comes from referrals by satisfied customers and we would be delighted to arrange for you to speak to any of them.

Always responsive to your feedback

Being a training and development company we thrive on your feedback. We’ll always react positively towards your comments and, by proactively seeking your feedback on a regular basis, we can ensure the results you are getting are right for your organisation. This keeps your project right on track.

We are externally quality assured

The UK’s leading professional bodies for our industry approve our tools, processes and programmes:

• The Institute of Leadership and Management (ILM)
• The Chartered Management Institute (CMI)
• The Chartered Institute of Personnel and Development (CIPD)
• Investors in People (IIP)

You can be certain that any programme you embark upon with DPG is recognised nationally.